Shipping Policy

Thank you for shopping with Renovare. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

During periods of high demand, processing times may be slightly extended.

Shipping Times

We are committed to delivering your order as quickly as possible.

Estimated delivery time: 5–12 business days from the date of shipment.

Please note that delivery times are estimates and may vary slightly due to carrier operations, weather conditions, or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout and displayed before you complete your purchase.

From time to time, Renovare may offer free shipping promotions on selected products or orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.

Tracking updates may take a few days to appear in the carrier's system.

Customs, Duties, and Taxes

For international orders, customs duties, import taxes, and other fees may be charged by local authorities.

These charges, if applicable, are the responsibility of the customer.

Delivery Delays

While most orders arrive within the estimated timeframe, occasional delays may occur due to factors beyond our control, including:

• Customs inspections;

• Extreme weather conditions;

• Carrier service disruptions;

• Peak holiday seasons;

• Incorrect shipping information provided by the customer.

Incorrect Shipping Information

Customers are responsible for ensuring that all shipping information is accurate at the time of purchase.

If a package is returned due to an incorrect or incomplete address, additional shipping charges may apply for reshipment.

Lost Packages

If your package appears to be lost in transit, please contact us at:

Email: lojaglobalmg1@gmail.com

We will work with the shipping carrier to investigate the issue and provide an appropriate resolution.

Contact Us

If you have any questions regarding this Shipping Policy, please contact us:

Renovare

Email: lojaglobalmg1@gmail.com

Thank you for choosing Renovare.